LifeFitness Connect Application UI design | 2015


Enhance functionality and redesign the user interface for the LFConnect B2B application used by health club managers to keep track of software updates to their LifeFitness equipment.


  • User Experience Design
  • Information Architecture
  • User Interface Design
  • Lead Design


  • Adobe Photoshop
  • Adobe Illustrator
  • Axure


As lead designer of the LFConnect application user interface for a 9 month contract, I was tasked with a complete redesign of the already existing application. Working closely with the art director, product managers and Singapore based development team, we defined, produced and documented the visual design, enhanced usability, added new functionality and set a solid foundation for future software updates.


Challenges were apparent on day one, with the application sitting on the QA server pending approval without a realistic UI design, or any available functional specs documentation, or even any layered design files to work with. The company's customer facing web site was itself undergoing a major redesign and some rebranding. Although the team responsible for that design was engaged in a robust style guide document, it was not yet available, nor fully defined, so multiple revisions were almost inevitable. Years of Agile methodology experience came in real handy.

Communication with the development team was already challenged by a language barrier and time zone difference due to their location in Singapore, so the creation of our own internal visual style guide became an absolute requirement.

Despite these challenges, we rose to the occasion and overcame them, delivered tasks on schedule and the project was deemed an overall success.

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